Supervisor Value 4
Shared Responsibility with Community Partners
Shared responsibility with the community to ensure community resources are accountable, responsive, and culturally sensitive
• Identify service gaps and which ones need to be fostered more
• Seek feedback on how to improve working relationships during supervision
• Invite community partners to participate on workgroups and in planning meetings
• Advocate for strengthening informal partnerships
• Monitor and inquire about the delivery of culturally competent services
• Encourage workers to seek community partner participation
• Provide supervision and guidance to staff who are colocated, ensuring support for their needs
• Continually recognize the community resources that are working well during consultation, program integrity, etc
.• Elevate success stories as well as concerns to provide feedback to service providers to improve services
• Ensure that staff are knowledgeable in confidentiality procedures
• Participate in communicating with community partners
• Seek feedback on how to improve working relationships during supervision
• Invite community partners to participate on workgroups and in planning meetings
• Advocate for strengthening informal partnerships
• Monitor and inquire about the delivery of culturally competent services
• Encourage workers to seek community partner participation
• Provide supervision and guidance to staff who are colocated, ensuring support for their needs
• Continually recognize the community resources that are working well during consultation, program integrity, etc
.• Elevate success stories as well as concerns to provide feedback to service providers to improve services
• Ensure that staff are knowledgeable in confidentiality procedures
• Participate in communicating with community partners
Identifying and strengthening informal and formal resources in every community
• Ensure that safety networks have been tested and are working
• Have ongoing discussions about community resources with staff in supervision, unit meetings, program integrity, etc.
• Be aware of resources by attending community meetings/open houses and sharing information with other regions (e.g., Learning Circles, emails, Continuous Quality Improvement (CQI) Policy Analyst meetings)
• Have targeted discussions with workers and supervisors within region and, if possible, in other regions to identify and strengthen knowledge of community resources and partnerships (e.g., Learning Circles)
• Identify resource information and report to line staff and managers
• Have ongoing discussions about community resources with staff in supervision, unit meetings, program integrity, etc.
• Be aware of resources by attending community meetings/open houses and sharing information with other regions (e.g., Learning Circles, emails, Continuous Quality Improvement (CQI) Policy Analyst meetings)
• Have targeted discussions with workers and supervisors within region and, if possible, in other regions to identify and strengthen knowledge of community resources and partnerships (e.g., Learning Circles)
• Identify resource information and report to line staff and managers
Services are evidence-informed and continuously evaluated
• Advocate for utilization of technology to evaluate services
• Advocate for workers to have access to cutting edge technology to optimize service delivery
• Attend trainings to keep current on knowledge, resources, and understanding of how to incorporate technology
• Encourage and support the Social Workers to attend Learning Circles
• Participate in Learning Circles to share knowledge on evidence informed services and evaluations of the programs offered.
• Encourage workers to attend trainings
• Get feedback from providers and staff whose clients are receiving services
• Address strengths and concerns with providers
• Share gaps in services and the importance of communicating with service providers to address those gaps with management
• Share results of CQI findings with line staff
• Discuss techniques and tools used in supervision
• Utilize coaching to help introduce and promote use of tools
• Have and use knowledge of evidence based practice in supervision
• Advocate for workers to have access to cutting edge technology to optimize service delivery
• Attend trainings to keep current on knowledge, resources, and understanding of how to incorporate technology
• Encourage and support the Social Workers to attend Learning Circles
• Participate in Learning Circles to share knowledge on evidence informed services and evaluations of the programs offered.
• Encourage workers to attend trainings
• Get feedback from providers and staff whose clients are receiving services
• Address strengths and concerns with providers
• Share gaps in services and the importance of communicating with service providers to address those gaps with management
• Share results of CQI findings with line staff
• Discuss techniques and tools used in supervision
• Utilize coaching to help introduce and promote use of tools
• Have and use knowledge of evidence based practice in supervision
Recognizing that families are a resource for one another and the community
• Attend Family Centered Meetings (FCMs) in person and highlight family strengths
• Encourage staff to explore relative and community connections
• Utilize eco-maps with workers in supervision
• Value the family as a resource for creating safety
• Understand the demographics of the community that you serve and how those demographics impact service delivery
• Encourage and support the voice of the community and families when involved in case management or assessment
• Be knowledgeable on community-based organiza-tions (CBOs) that can provide resources and interventions that may keep families intact in their community
• Build relationships with local childcare providers to support children remaining in their community
• Encourage staff to explore relative and community connections
• Utilize eco-maps with workers in supervision
• Value the family as a resource for creating safety
• Understand the demographics of the community that you serve and how those demographics impact service delivery
• Encourage and support the voice of the community and families when involved in case management or assessment
• Be knowledgeable on community-based organiza-tions (CBOs) that can provide resources and interventions that may keep families intact in their community
• Build relationships with local childcare providers to support children remaining in their community
